Thrive through better fitness at Hive Active

We don’t believe in contracts. We want you to stay and continue to train at Hive Active because you love it and because you get results. If you need to exit your membership, or if you think Hive Active is not right for you, no problems. You can cancel at any time. No hassles. You just need to provide 2 weeks notice as your membership fees are deducted fortnightly.

We know that getting started with healthier choices can be really tough, and many people usually fail on their promises to get fit, and some even have countless attempts to keep healthy. That’s why we don’t charge sign up fees. We want to make your journey to starting at Hive Active as easy as possible.

Unlike most gyms, we actually care when you can’t come to class. You’re more than a number or another ‘customer’ to us. We are all together on this journey to become healthier and fitter, and we simply love sharing life with our community. Come in for your first class and not only will you see our incredible community, but also feel what it’s like to become part of our team and family. At Hive Active, it’s always people first and fitness follows

Your membership will be deducted on the same day each fortnight. If you would like to set up an alternative payment schedule, please have a chat to us. 

Direct debit is one of the easiest ways to ensure you keep up with your membership payments each month. To discuss an alternative arrangement, please call us.

You are able to put your membership on hold for two to four weeks if you are injured, busier than usual or expecting to spend time out of town. Please complete the Membership Hold Form, two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically restart your membership when your hold period is complete. 

Please note: we can only put a membership on hold for a maximum of four weeks. Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time. A fee of $5 per week is charged for all suspension/hold periods.